Privacy Policy

Who we are

Our website address is: https://www.alchemillarestaurant.uk.

Our business address is;
Alchemilla
192 Derby Road,
Nottingham,
NG7 1NF

Privacy Policy

What personal data we collect and why we collect it

Contact forms

If you contact us through one of the contact forms on our website, the information entered will then be sent through to the team here at Alchemilla. That information could include;

• Your name
• Your email address
• Your phone number
• Any additional information you choose to disclose in your message.

By default, we don’t pass any of this information on to third parties. If we do need to, we will ask your permission beforehand.

Cookies

We use cookies on the website in order to track your preferences to deliver the best user experience. You can read our full Cookie Policy here.

Privacy Policy

Embedded content from other websites

There are some instances across the website where we will embed content from other sites (such as videos, images, etc.).
Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We do use Google Analytics on this website in order to see how the website performs, where visitors come from, and what pages they browse to. This allows us to optimise our website to give you the best possible experience. In order to ensure that your privacy is respected, the website will only implement these technologies when you give your consent (disabled by default). We don’t collect or pass any information to Google Analytics that could identify you personally.

Some features that we track are;

• What pages have been visited
• Approximate location of visitors
• What pages are visited
• Page load times for visitors
• Advertisement conversion rate

Privacy Policy

Facebook Pixel

With your permission, we also use Facebook Pixel to monitor and track our advertising campaign conversions from Facebook. This tool allows us to follow the actions of users after they are redirected to our website via one of our Facebook advertisements. With this enabled, we are able to record to effectiveness of our advertisements for statistical and market research purposes. The data collected remains anonymous meaning we cannot see the personal data of any individual user. The data collected however, are saved and processed by Facebook meaning that they are able to connect the data with your Facebook account and use that information for their own advertising purposes. Facebook conversion tracking also allows Facebook and its partners to show you advertisements both on and outside Facebook. For further information, please read their privacy policy here; https://www.facebook.com/about/privacy

Please click here if you would like to revoke your permission from Facebook:

https://facebook.com/ads/website_custom_audiences

Privacy Policy

Who we share your data with

This site uses ResDiary to process all our bookings. You can read their privacy policy here. We do not collect or process any card information directly, your payment information is processed by ResDiary. By default, your personally information is deleted by ResDiary after 18 months of inactivity using their services. If you wish for this information to be amended or removed sooner, you can contact ResDiary directly at [email protected] to delete your record.

What rights you have over your data

As above, if you wish for your data to be deleted you can contact us directly to request that any information sent to us directly be removed at [email protected]

Privacy Policy

Our contact information

If you have any questions or queries about anything outlined, please contact us at [email protected] or write to us on the above address.

Additional information

How we protect your data

We ensure that your data is protected through the website by utilising HTTPS communication between the server and any devices that connect to the site so all communication sent directly through the website (via the contact form for example) is protected.